dg666 Privacy Policy

Overview

Your Privacy at a Glance

Six core privacy commitments every dg666 member should know.

Section 1

1. Information We Collect

We collect personal data in three ways: information you provide directly to us, information generated automatically through your use of the Platform, and information received from trusted third-party service providers. Specifically, we may collect the following categories of data:

• Registration data: full name, date of birth, gender, Bangladesh mobile number, email address, and the password you set at account creation;
• Identity verification data (KYC): government-issued photo ID (e.g. National ID card, passport or driving licence), selfie or liveness check where required, and proof of address documents;
• Financial data: transaction history, deposit amounts, withdrawal requests, and the mobile money account identifiers (bKash, Nagad, Rocket) used for transactions on your Account;
• Usage data: IP address, device type and operating system, browser type and version, pages visited, session duration, game history, bet amounts, and clickstream data collected automatically while you use the Platform;
• Communications data: records of your interactions with our customer support team, including live chat transcripts, email correspondence, and any documents or screenshots you share with us to resolve a query.

We collect only the minimum data necessary to operate the Platform safely, comply with legal obligations, and deliver the services you have requested. We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless explicitly required for a specific regulatory compliance purpose.

Section 2

2. How We Use Your Information

Personal data collected through the Platform is used exclusively for the following purposes. We do not use your data for purposes incompatible with those listed here without first obtaining your explicit consent:

• Account management: creating and maintaining your Account, authenticating your identity at login, processing deposits and withdrawals, and providing you with access to all Platform features;
• Legal and regulatory compliance: verifying your age and identity as required by anti-money-laundering (AML) obligations, retaining transaction records as required by applicable law, and reporting to relevant authorities where legally mandated;
• Fraud prevention and security: monitoring transactions and account activity to detect and prevent fraudulent activity, money laundering, account takeover and other security threats;
• Customer support: using your contact details and communication history to respond to your enquiries, resolve disputes, and improve the quality of our support service;
• Responsible gaming: analysing your gaming patterns to identify potential problem gambling behaviour and, where appropriate, applying responsible gaming tools or restrictions in accordance with our Responsible Gaming policy;
• Service improvement: using anonymised and aggregated usage data to analyse Platform performance, improve game offerings, and optimise the Member experience. Anonymised data cannot be used to identify any individual Member.

Section 3

3. Legal Basis for Processing

dg666 processes your personal data only where a lawful basis exists for doing so. The applicable legal bases for our processing activities are:

• Performance of a contract: processing necessary to open your Account, authenticate your identity, accept and settle your bets, process your deposits and withdrawals, and deliver customer support — all of which are necessary steps in performing our contract with you;
• Legal obligation: processing required for us to comply with AML laws, age verification requirements, record-keeping mandates, and any reporting obligations imposed on us by applicable law;
• Legitimate interests: fraud detection, network and information security, responsible gaming monitoring, and anonymised analytics to improve our services — where these interests are not overridden by your data protection rights;
• Consent: where we send you promotional communications by SMS or email about dg666 offers, bonuses or news. You may withdraw consent at any time by contacting [email protected].

Section 4

4. Disclosure to Third Parties

dg666 does not sell, rent or trade your personal data to third parties. We may share your data only in the limited circumstances described below, and only to the minimum extent necessary:

• Payment processors: transaction data is shared with mobile money operators (bKash, Nagad, Rocket) strictly to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and may not use it for any other purpose;
• Game providers: game studios that supply the casino and sports betting content on the Platform (such as Pragmatic Play, Evolution Gaming, Spribe) may receive anonymised gameplay data for the purpose of RNG certification, game auditing and technical support only;
• Legal and regulatory authorities: we are required by law to disclose certain data to regulatory bodies, law enforcement agencies or courts when lawfully directed to do so. We will notify you of any such disclosure where we are legally permitted to do so;
• Service providers: technical and operational service providers (such as cloud hosting, analytics platforms and fraud detection tools) who act as data processors on dg666's behalf under strict data processing agreements that prohibit any independent use of your data.

Section 5

5 . Payment Data and Financial Privacy

dg666 processes financial data — including deposit amounts, withdrawal requests, transaction timestamps, and the mobile money identifiers associated with your Account — solely for the purpose of executing your transactions, maintaining accurate account records, and complying with anti-money-laundering requirements. We do not store your full mobile money PIN or any equivalent authentication credential for bKash, Nagad or Rocket. Payment authentication is handled directly by the respective mobile money operator on their own secure infrastructure.

Transaction history associated with your Account is retained for a minimum of five years from the date of the transaction in accordance with applicable financial record-keeping regulations. After this mandatory retention period, transaction data is securely deleted unless there is an ongoing investigation or legal dispute that requires its continued retention.

Section 6

6. Cookies and Tracking Technologies

dg666.ws uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your logged-in session, and to gather anonymised analytics data. We do not use third-party advertising cookies or cross-site tracking pixels. The categories of cookies we use are:

• Essential cookies: required for the Platform to function. These include session authentication tokens, CSRF protection cookies, and cookies that remember your language preference. These cookies cannot be disabled without preventing access to the Platform;
• Functional cookies: remember your preferences such as display settings and responsible gaming tool configurations. These improve your experience but are not strictly required for the Platform to work;
• Analytics cookies: anonymised cookies that help us understand how Members navigate the Platform, which games are most popular, and where technical problems occur. The data collected is aggregated and cannot identify any individual user;
• Security cookies: short-lived cookies used to detect and prevent fraudulent login attempts, bot activity and CSRF attacks. These are deleted automatically at the end of each browser session.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will impair or prevent access to your Account. dg666 does not respond to browser Do Not Track (DNT) signals as there is no universally accepted standard for interpreting them, but our analytics are already anonymised by design.

Section 7

7. Data Retention

dg666 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are: Account data is retained for the duration of your active membership and for five years following Account closure; KYC documents are retained for five years from the date of verification; transaction records are retained for five years from the date of each transaction; communications with customer support are retained for three years from the date of the interaction.

When the applicable retention period expires, personal data is securely deleted or anonymised so it can no longer identify you. Where data must be retained due to an ongoing legal dispute or regulatory investigation, it is retained only for the duration of that proceeding and then deleted. You may request early deletion of non-legally-mandated data by contacting [email protected], subject to our obligations under applicable law.

Section 8

8. Your Data Protection Rights

As a Member of dg666, you have the following rights in relation to your personal data. To exercise any of these rights, contact our team at [email protected]. We will respond to all verified requests within 30 days:

• Right of access: you may request a copy of all personal data we hold about you, presented in a commonly used, machine-readable format;
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without undue delay;
• Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restrict processing: you may ask us to suspend processing of your personal data in certain circumstances, for example while you contest its accuracy or while a complaint is being investigated;
• Right to data portability: you may request that we provide your personal data in a structured, commonly used and machine-readable format so you can transfer it to another service provider;
• Right to withdraw consent: where our processing is based on your consent (e.g. for promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

dg666 will not charge a fee for handling data subject requests. We may ask you to verify your identity before processing a request to ensure we disclose data only to the rightful Account holder. If we are unable to fulfil a request due to a legal obligation, we will explain why in our response.

Section 9

9. Security Measures

dg666 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our measures include: SSL/TLS encryption for all data in transit; encrypted storage for sensitive data at rest; role-based access controls ensuring only authorised personnel can access personal data; automated intrusion detection and real-time alerting; regular third-party security audits and penetration tests; and incident response procedures to manage and notify affected Members in the event of a data breach.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, dg666 will notify affected Members without undue delay and will take all reasonable steps to mitigate the impact of the breach. You can help protect your Account by choosing a strong unique password, never sharing your login credentials, and contacting us immediately if you suspect unauthorised activity.

Section 10

10. Protection of Minors

dg666 does not knowingly collect personal data from individuals under the age of 21. The Platform is intended exclusively for adults aged 21 and above. Age verification is performed at the KYC stage before any withdrawal is processed. If dg666 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the Account closed without refund of any deposits made in breach of our age policy.

Section 11

11. Changes to This Privacy Policy

dg666 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or operational requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active Members via a platform notification or email to their registered address.

Your continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should stop using the Platform and may request Account closure and deletion of your personal data by contacting [email protected].

Section 12

12. Contact Our Data Protection Team

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want to report a privacy concern, please contact our data protection team. We aim to respond to all privacy-related enquiries within 30 days of receipt. For urgent security concerns, such as suspected unauthorised access to your Account, please use the live chat feature on dg666.ws for the fastest response.